Privacy Policy

Sawspin Casino respects the privacy of players in Australia and aims to handle personal information fairly, transparently and securely. This Privacy Policy applies to information collected through the website, account services, customer support channels and other features made available by Sawspin Casino. It should be read together with the website's Terms and Conditions and any other notices shown when information is collected.

By using the website or opening an account, a player acknowledges that information may be collected and used for the purposes described in this policy. Where consent is required, it will be requested in an appropriate way. A player may withdraw consent for activities based on consent, although this may not affect processing that is needed to provide services, meet legal obligations, protect the website or maintain accurate records.

This policy is written in general terms because the information handled can vary according to how a player uses the website. For example, a visitor who only browses may provide less information than a player who creates an account, makes a deposit, requests a withdrawal or completes an identity check.

Personal information is used only for appropriate business, service, security and legal purposes. The main reasons for handling information include:

• Creating, maintaining and administering a player account.
• Providing casino services, processing account activity and responding to player requests.
• Processing deposits, withdrawals and other payment or transaction instructions.
• Completing identity, age, account ownership and verification checks.
• Detecting and preventing fraud, money laundering, unauthorised access, collusion, abuse and other suspicious or unlawful activity.
• Protecting the website, systems, players and service providers from security threats and technical problems.
• Meeting applicable legal, regulatory, tax, accounting and record-keeping obligations without naming or relying on a particular law or regulator in this policy.
• Providing customer support, investigating complaints and keeping an accurate record of communications.
• Understanding how the website is used, improving functionality, testing features and maintaining reliable services.
• Sending service messages, account notices, security alerts and other communications necessary for account administration.
• Sending promotional or marketing communications where permitted and, where required, where the player has provided consent.

Sawspin Casino may share relevant information with trusted service providers that help operate the website and provide its services. These providers may support hosting, technology, payment processing, identity verification, fraud prevention, customer support, analytics, communications, security and record management. They should receive information only as needed for the service they provide and are expected to handle it securely.

Information may also be disclosed where necessary to protect the rights, safety or property of Sawspin Casino or another person, to investigate suspected misuse, to respond to a lawful request, or to meet an applicable legal obligation. Information is not intended to be sold as a routine business practice. Where third parties process information, they may handle it under their own privacy notices as well as the arrangements that apply to their service.

Marketing communications may be sent through channels selected for account or promotional messages. Players can opt out of promotional messages at any time using an available unsubscribe option or by contacting privacy support. Opting out of marketing does not stop essential service, account, security or legal communications.

Players may have rights concerning the personal information held about them. These rights can depend on the circumstances, the type of information involved and applicable requirements. A request may need to be verified before information is disclosed or changed, particularly where the request concerns account access, identity documents or payment records.

• Access: ask for confirmation of whether personal information is held and request access to relevant information, subject to applicable exceptions.
• Correction: ask for inaccurate, incomplete or outdated information to be corrected or updated.
• Deletion: ask for personal information to be deleted where it is no longer needed or where deletion is otherwise available. Deletion may not be possible for records that must be retained for a period required by law or for legitimate security, dispute or record-keeping purposes.
• Withdrawal of marketing consent: withdraw consent to promotional communications or ask for marketing preferences to be changed. This does not affect essential account or service messages.
• Information about handling: ask reasonable questions about how personal information is collected, used, shared or retained.

To exercise a data right, request access, ask for a correction or deletion, or withdraw consent to marketing, contact support@sawspincasino.best. Please explain the request clearly and provide enough information to help locate the relevant account or records. Do not send unnecessary payment details, passwords or sensitive documents in an initial message. Additional information may be requested to confirm identity and protect the account.

Requests will be considered and handled within a reasonable time, taking account of the nature and complexity of the request. In some situations, access or deletion may be limited or refused where providing the information would affect another person's privacy, compromise security, interfere with fraud prevention, or conflict with a record-keeping obligation. If a request cannot be completed in full, an explanation will be provided where appropriate.

This Privacy Policy may be updated from time to time to reflect changes to website features, service arrangements, privacy practices or applicable requirements. The current version will be made available on the website. Players should review it periodically, especially before continuing to use account services after an update.